| Brooks Aviation Art |
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(800) 647-8217 |
| Customer satisfaction is vital to any business, and we take this very seriously. Many of our customers have been kind enough to take the time to send us their comments, the following is a small representative sample. |
| "Of all the people I've bought prints from, you're the best. I was so impressed by the packaging of my prints I almost didn't want to open them! It's obvious that you take pride in what you do, and care about your customers and their artwork. It's a pleasure doing business with you, you have a very satisfied customer" S.K. - New Jersey |
| "Stuart, Knights Cross has arrived safe and sound. Must say I was impressed with the packaging you used. The print looks a lot better 'in the flesh' than on the computer screen or in one of Robert Taylor's books. I am very impressed with the print. Stuart thank you for excellent service and if I can find more space I will certainly be contacting you again. Once again thank you, ..one happy customer." P.D. - Australia |
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Hello Mr. Stuart: Today I received my Cold Front print, is MAGNIFICENT AND SUPERB!!!! and the shipping time was EXTREMELY FAST!!! You can rest assured I will be making more business with you soon. Thanks for all your time and professional service with my order, I really appreciated. F.P. - Puerto Rico |
| "My recent print purchase arrived in beautiful condition. It is nice to deal with someone who really cares about their customer and the product that they sell. Thank you again and I look forward to dealing with you in the future." A.B. - Washington |
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"Your second shipment arrived today in perfect condition.
As always your packaging was superb and your service likewise."
B.H. - Australia |
| "Stuart, Just wanted to drop a line thanking you for getting the print out to me so fast so I could attend the SR-71 Weekend show @ March AFB. The print was a great hit with all the pilots and crew members that were at the show. I was able to get the print signed by over 25 Pilots & RSO's. Mr Rich Graham the pilot of the SR in the print was there at the show and was delighted that I brought the print to the show and got all his fellow crew members to sign it. Thanks much for all that you did." M.M. - California |
| "Thank you for your excellent service, I had ordered this from another vendor and after waiting 6 weeks I contacted them only to find out they never had it in stock but were ordering it from the supplier and it was sold out. They never bothered to call or let me know, I was very disappointed. I was not sure what would happen with my order from you but would not have been surprised if the same thing happened. I was extremely happy when my wife called today to tell me the parcel arrived. I came home to find everything wrapped and protected perfectly and everything in superb condition. This and only seven days after my order. I will definitely look to you for all my needs and will recommend you to all the other warbird builders in our circle." P.W. - Florida |
| "Once again, my prints arrived in perfect condition and fast. I don't know why anyone buys prints from anyone but you guys! Thanks a bunch". B.G. - Oregon |
| "I just wanted to tell you I received my two prints yesterday. They are absolutely great!! Beautiful prints and packing job! I think you are a first class organization with your shipping, communications, website and general customer service." T.W. - Texas |
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"Just a quick note to inform you that the print arrived
today, and it is absolutely BEAUTIFUL! The packaging was superb, everything arrived in perfect condition, and it will be gracing the main wall of my study in a few short days. Many, many thanks for your kind and efficient service, sir, and when I am ready to order again, you shall certainly be at the top of my list." ....................J.S.C. - California |
| "The way the print was packed was a piece of art in itself!" .................F.D. - New York |
| "I received "Dawn Patrol" late friday afternoon. You did an excellent job of protecting the print. I was very satisfied with the service you provided and would not hesitate to deal with you again. Thank you very much." P.L. - Canada |
| "Dude, you rock" J.G. - California (where else). |
| "Just got the print in and it is FANTASTIC! My dad and I are WW II plane buffs and I have always wanted to get him one of these prints. Again thanks for the prompt service. A Satisfied Customer" R.D. - Mass. |
| "Many thanks for dealing so promptly with my recent order. The print arrived safely yesterday and I'm sure I'm not the first customer to express thanks for the care you took with the packaging. I'm delighted with the print. Thank you once again." C.B.- Lancashire, England |
| "Having been a collector for many years I have bought prints from a variety of dealers. The service you provide is second to none, I shall not look elsewhere for my art purchases in the future. First rate job." R.T.- Vermont |
| "This is just a quick email to thank you for the speed of service I received after ordering from yourselves. Also, the level of care taken to ensure the product arrives undamaged is excellent." B.P. - New York |
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"Hi. I received my Robert Taylor American Eagles (Europe
edition) today that I had on layaway with you for a couple months.
I just wanted to say thank you. Packaging was great and this
process could not have been easier. As a custom picture framer,
I liked the proper handling sheet you enclosed. I can not tell
you how many times people bring me things in all sorts of conditions
due to handling. Thanks again and you all have earned a customer." S.H. - Kentucky |
| "Dear Stuart, F4U print arrived, excellent condition. (No one packs prints like you guys!)" Many thanks. N.H. - Australia |
| "This is a quick e-mail to thank you for the fast service I received after ordering from your shop. The prints arrived safely on monday in perfect condition, and I would not hesitate to order again." K.D.P. - Germany |
| ..."The Dambuster print arrived in perfect shape and is now framed and mounted and beautifully displayed. Your care with these prints is outstanding. I do look forward to more business with you." M.M. - Canada |
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"The print arrived safely & is Magnificent !!
It is at the frame shop now & will no doubt be the centerpiece
of my print collection! After our conversation the other day, I went through my records, & I realized that this print ( Knights Move) is the 5th print that I have ordered from you since 2000. As always, it is a great pleasure to conduct business with you, & will do so again in the future!" D.R. - Texas |
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"The print "Heaven Can Wait" arrived 2 days ago
just 7 days after I placed the order. I am delighted with it
and I thank you for your fast dispatch and for the great care you took in the packing and also for your prompt reply to my enquiry regarding an estimated delivery day. Once again many thanks." J.P. - Liverpool, England |
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"Hi Stuart, I just wanted to drop you a line and say thanks
for the great service over what is almost a year. I bought my
first print in June '07, 'Playing The Last Ace' and my love for
aviation history and aviation art has been growing ever since.
My most recent purchase was 'The Age of Chivalry'. All have arrived promptly and in mint condition. Keep up the good work!" J.L. - Texas |
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"I have received the print last friday, many thanks for
the expedious service. The print is well above any standard one
would normall get. The package was great and the print was completely
unharmed, thanks for that and I will definately make it a point
that once I am looking for something similar I will definately
not hesitate to give you guys a go. keep the great quality up
- it's well above any common standards. ..... I would like everyone out there to know what kind of very positive experience I have made with you guys." J.S. - Zurich, Switzerland. |
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